Booking Policies,Terms & Conditions
MARDI GRAS BALL SEASON (January 6 - February 21, 2023):
Due to limited availability, the retainer deposit is non-refundable and non-transferable during Mardi Gras ball season. Cancelling your appointment between January 6 - February 21, 2023 will result in forfeiting your retainer.
If you are 15 minutes or less late to your appointment, a $25 late fee will be charged AND your appointment will be shorten to offset your tardiness. If you are more than 15 minutes late to your appointment, your session will be cancelled and retainer deposit will be forfeited.
GENERAL CANCELLATION POLICY (outside of Ball season):
The retainer deposit is non-refundable. If you must cancel your appointment, please notify us at least 48 hours prior to your appointment, and you will be given 7 days to reschedule and transfer this deposit. As a courtesy, retainer deposits are valid for one reschedule and is subject to availability. If the schedule permits, same-day rescheduling may be allowed with a $25 rescheduling fee. NO CALLS, NO SHOWS appointments will result in full payment due that will be automatically charged to your card.