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Frequently Asked Questions

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ConfidentlyU by Face By Trace
For Founding and Standard Members

 

General Program Info

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What is ConfidentlyU?
ConfidentlyU is a guided monthly subscription program that helps everyday women learn how to apply makeup confidently and consistently for work, events, and personal milestones. The focus is on building a polished, wearable routine that fits your lifestyle.

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What is the difference between ConfidentlyU and the 1:1 options?
ConfidentlyU is a group-based, self-paced online experience with recurring monthly lessons and support. If you are looking for personalized instruction and direct guidance, you can choose between Foundation, Foundation Plus, or VIP of the Confidently You program, which offer one-on-one virtual or in-person coaching.

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Enrollment and Commitment

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How long is the program?
ConfidentlyU is an ongoing monthly program designed to grow with you. There is no set end date. You remain a member for as long as you want continued education, updated lessons, and guidance. While this program is new, it’s designed for women who want to build a consistent routine and continue learning over time. You may choose to stay enrolled as long as you find value in the content and support. You are free to cancel anytime after the initial three-month commitment if you feel you’ve mastered your technique and no longer need additional guidance.

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Is there a minimum commitment?
Yes. There is a required three-month commitment for all new members. This allows enough time to experience the results of the program, build your routine, and apply what you learn consistently.

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When does my access begin?
Your program access begins as soon as your payment is processed. Founding Members may receive early access to specific content or bonuses before the official public launch.

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Can I pause my membership?
Yes. After your initial three-month commitment is complete, you are eligible for a one-time pause, up to two months. To request a pause, you must email us at least 7 days before your next billing cycle.

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Billing and Refunds

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Is this a monthly subscription?
Yes. ConfidentlyU is a recurring monthly subscription. You will be billed automatically each month on the same date as your original enrollment.

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Can I cancel my membership?
Yes. You may cancel your subscription anytime after the three-month commitment has been fulfilled. Canceling before the three-month mark will result in continued billing through that minimum term.

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Are refunds available?
Due to the digital nature of the program and immediate access to content, all sales are final and non-refundable.

 

 

Founding Member Details

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What are the benefits of being a Founding Member?
Founding Members receive locked-in pricing for the life of their membership and immediate access to current online makeup classes.

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What happens if I cancel and rejoin later?
If you cancel and decide to rejoin in the future, you will no longer have Founding Member status and will need to enroll at the current public rate.​